We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address orders can take 3-7 days to reach you.

You'll receive a confirmation email with a tracking link once your order has been shipped out.

We do our best to ship orders out within 2 business days, which means we migh not catch yours in time to modify or cancel it. If you'd like to modify or cancel an order, please contact us ASAP and we'll do our best! You can email us at Support@thirstykamel.com.

Our products are crafted and manufactured with you in mind. We're confident that you'll love them but if you're unhappy for any reason, please reach out to us within 14 days of your purchase and we'll be able to assist with processing the return and a refund.